Service & Repair
Service & Repair
Manfrotto Distribution is one of our subsidiary companies who handles our service and repair requests. You can expect the same high level of service and professionalism from Manfrotto Distribution as you do from Manfrotto.
For information about service and repair, please visit the Manfrotto Distribution website at www.manfrottodistribution.hk.
(Valid from June 1st, 2012)Manfrotto Distribution HK Limited is committed to providing strong after sales service to our valued customers.
Every customer is very important to Manfrotto Distribution HK Limited; we always strive to provide prompt and efficient service to our customers.
Please kindly contact our service centres according to the product categories.
Supports (Tripods, Monopods, Heads and Lighting supports) – Tel: 2341 0280
We have authorized “Supply Consultants Limited” (www.hkscl.com.hk) as our Authorized Service Centre in Hong Kong “HKASC” (valid from June 1st 2012) to provide after sales service to our customers.
In order to save your valuable time, we recommend our customers call our HKASC for remote diagnosis prior to a visit to our service centre.
Supply Consultants Limited provides various warranty services for the following product categories :
- Manfrotto image supports(photography and video)
- Manfrotto Lighting supports
- Gitzo supports
- National Geographic supports(except National Geographic bags)
- Avenger lighting supports
Bags & LED – Tel: 2327 6728 press 0
In order to save your time, we recommend customers to send us photos showing the defects and attach a copy of the invoice via email to firstname.lastname@example.org for preliminary diagnosis. We will contact you once we receive feedback from the factory which will normally take 1-2 weeks.
For your information, we are a drop-off point for bags; we do not have spare bags for immediate exchange.
We provide service for the following products categories:
- Kata photo & video bags
- National Geographic bags(except National Geographic tripods)
- Manfrotto bags – Lino Collection & Stile Collection
- Manfrotto Apparels;
- Manfrotto LED
- Gitzo bags & apparels
(Valid from June 1st, 2012)Service Centres(according to product categories)
Tripods / Supports (Brands: Manfrotto, Gitzo, Avenger & National Geographic tripods)
Please contact our authorized service centre for Tripods or Supports:
Supply Consultants Limited
Unit P,9/F, Block 3 Camel Paint Bldg.
60 Hoi Yuen Road, Kwun Tong,
Kowloon, Hong Kong.
Fax: (852)2357 4382
Office hours:Mon-Fri (9:30am-12:30pm, 1:30pm to 5:30pm),Sat (9:30am to 12:30pm), except public holidays.
Bags, Apparel and LED (Brands: Manfrotto, Gitzo, Kata & National Geographic bags)
Please contact us for bags, apparel & LED warranty
Manfrotto Distribution (HK) Limited
Unit No.03, 3/F, Tower 3, Phase 1,
Enterprise Square, No. 9 Sheung Yuet Road,
企業廣場一期 三座 三樓 三室
Office hours:Mon – Fri(9:00am – 6:00pm),except public holidays.
Distribution, rental & services
Lighting and controls
Robotic camera systems
A Vitec Group brand